Chime in: Is Consumer Reports' Surface controversy a big deal for Microsoft?

Aug 12

This week, consumer reviews site Consumer Reports issued a scathing report on Microsoft’s Surface lineup of PCs, calling into question the entire brand’s reliability and removing its ”recommended” designation for all Surfaces.

Shortly after the report was released, Microsoft promptly disputed those claims, and its Surface chief issued an official blog post to express his disagreement with the report’s findings.

Consumer Reports’ conclusion is big news, because many still rely on the site when making purchase decisions. Consumer Reports’ proclamation could certainly influence those who come across the warning when searching for information on Surfaces.

There’s a thread in our forums dedicated to the subject and whether or not it will have a lasting effect on the Surface brand.